Author: Nikolay Savin

Following mentioned are some of the easy to follow tips to follow to make your customer experience better: Extend the VOC VOC stands for the voice of customers. It is a program that is established to focus on the single dimension satisfaction of your customers by promotion a quality interaction between your organization and your customers.  It is a program containing online facilities and support by the brands so that their customers can give feedback about the products and services offered by the brand. There is a facility of a call centre too where customers can make calls and get…

Optical, head-mounted display offers a world of possibility. Imagine a world where you navigate based on maps that highlight directions you can see in the real world. Imagine if you could view a restaurant’s menu, or see reviews and pictures of its food as you stroll past. These possibilities, along with improved visual acuity, are coming with the creation of 3D printing contact lenses.  Combined with other apps and wearables, 3D printed contacts can help us gain insight into our health and daily exercise habits. In the case of Google’s upcoming Smart Lens project, they may even track blood-sugar levels.…

Running a business is not a matter of joke. It takes a lot of knowledge, insight, and of course, a ton of courage to run your own enterprise. However, not everyone is a born businessman, and blessed are those who are. Even then, operating a business requires continuous learning, adapting, and a thirst for improvement. OPEX is one such renowned summit where businesses from around the world come together to exchange pieces of information and knowledge, meet various new personalities, and in general, expand their scope of knowledge about business transformation. After a successful operation transformation 2019, OPEX will be…

Physical stores are in competition with one another more than ever today. After all, with online stores gradually taking over the retail space, many brick and mortar stores are incorporating technology to take a stronger position in their respective industries while also providing a seamless user experience for their customers. The beauty of technology is that it can be used in a variety of different ways. For instance, they can use it to make it more convenient to shop at the store, to test out new shopping and marketing tactics, and even to be more specific, such as to attract…

Yachting, sailing, and boating can awaken people’s hidden thirst for adventure, and that wanderlust might keep them at sea for days on end. However, sailing overnight can be a challenging task, especially when sleep is involved.  Sailing a boat can be an “all hands on deck” situation. Crew members must constantly be alert and working to steer the boat in the right direction. This might mean that someone has to take the night watch while others sleep, because every minute of sleep counts when sailing. But this might be easier said than done when the rocking of the waves disturbs…